Patients on long-term medication can order a repeat prescription in the following ways:
- Prescriptions Ordering Direct (POD) - The POD team are a local team who will take prescription requests by telephone on 0808 164 7678. For more details please see our Prescriptions Ordering Direct (POD) page.
- In person - tick the items you need on the right-hand section of your previous prescription form and hand it in to reception
- By post - send it to us with a stamped addressed envelope if you want it posted back to you.
- Online with Patient Access via the link at the top of this page (please ask reception for details on how to sign up for this service)
The Practice phoneline is unable to take prescription requests for you. Pharmacies will also not take requests for medication. Please use one of the methods described above to obtain repeat prescriptions.
Prescriptions for the Contraceptive Pill
The combined contraceptive pill can only be issued by Pavilion Surgery via a consultation with one of our nursing team. This is because the pill is not suitable for all women and we need to ascertain every 6 months that it is still the safest and most appropriate form of contraception for you and to allow us to monitor your blood pressure as occasionally this rises whilst taking the pill.
We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from Monday 8th June.
Electronic prescriptions help save the NHS money.
You will receive your prescriptions in the same way as you do now.
Read more about EPS on the NHS website.
Download the EPS leaflet here
A new way to get your Prescriptions (Repeat Dispensing)
The Electronic Repeat Dispensing service is a convenient way to collect prescriptions.
You won't have to re-order or collect your repeat prescriptions from the surgery every time you need more medicine.
You can simply collect your medicines at regular intervals for up to 12 months from your chosen chemist.
More information can be seen in the downloadable document below.
A new way to get your regular prescriptions
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.